Install help
Get help placing the script tag, choosing widget position, or adding GSBKit to WordPress, Wix, Squarespace, Shopify, or a custom site.
Support
Get help without digging through a maze.
Send one clear message and include the page, account email, and what you expected to happen. For launch customers, we handle setup and billing issues directly.
Translation problems
Report pages that translate slowly, partially, or incorrectly. Include the page URL, language selected, browser, and the time it happened.
Billing and account help
Use the dashboard billing page first. If payment terms, invoices, cancellation, account hold, or plan status looks wrong, send the site domain and account email.
Accessibility report questions
GSBKit scans are automated screening tools. We can help explain results, but manual review is still needed for high-risk or public-sector pages.
What to send
- Website URL and affected page
- Browser and device type
- Language or tool selected
- Account email or site domain
- Screenshot or short screen recording if available
- Whether the issue blocks visitors or is only confusing